Returns & FAQ

We want to make sure you love our products and quality is guaranteed. If there is a visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface. This quick and simple step will help us to provide a speedy resolution.

FAQs

Cancellations

If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it ships out. After you’ve received your order, you have 30 days to address any quality issues.

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the quality issue or the damaged area of the item. The most optimal pictures are on a flat surface, with the error clearly displayed.

Refunds policy

PayPal: Any refunds processed will show back up in your Paypal account balance within 24 business hours. Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days depending on your bank.

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, and Apple Pay.

Will I have to pay any additional taxes on my order if I’m located outside of the US?

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

Returns Policy:

We’d be happy to refund your order, as long as it’s returned within 14 days of receiving it. The item has to be in original condition with its original packaging intact. We will process your refund once the items arrive at our warehouse. Complementary return shipping is offered to online orders shipped in the US only

For all international orders, return shipping is the responsibility of the customer unless the product is deemed faulty. It is your responsibility to ensure the goods reach our warehouse as we cannot be responsible until they are received. We recommend using a tracked method of postage to ensure your return arrives to us safely.

Please note that shipping costs are not refundable.

Warranty Policy:

The Every Day Calendar has a 2 year warranty for any technical issues that may arise. Proof of purchase is required.

Contact Information

For any customer service questions related to your purchase not covered by our FAQ, please reach out to contact@support.yetch.store